About us

Every day, we work hard to make a positive difference to our customers in the FinTech world of payments. And how do we do this? By continuing to innovate at all times and by putting our customers first.

What we do

We process huge numbers of both national and international transactions, including in conjunction with the smart payment solutions we provide. This is what we do. For example, we process all transactions of contactless debit cards, creditcards smartphones and wearables in the public transport in Holland. We have achieved this with Translink and other partners. The ‘Clover’ – a smart payment terminal – is just one example of a product that we are proud of.

The branch of industry we are in is changing rapidly. This is why we as an organisation are also constantly ‘on the move’. We are at the cutting edge of the latest technological developments and ensure that we can utilise these and other commercial opportunities. For our customers, it is essential that paying via their POS (point of sale) terminal or online environment is simple, easy, and fast, as this directly affects how successful they are. EMS plays an essential role in this regard.

Working at EMS

Would you like to work in a diverse, multi-faceted and service-oriented organisation that is constantly on the move? Well, at EMS you will be working with about 130 colleagues from 25 different nationalities. And what it is that connects us all? Our passion for our areas of expertise and the drive we have to give our customers the best possible support. And we do all this in an environment whose watchwords are equivalence, trustworthiness and integrity.

We work in a flat, non-hierarchical organisation. For example, our managers don’t have their own offices – instead, everyone works together in the same workspace. As for information, this is shared actively and broadly, including through a weekly business update that all employees are welcome to attend. Successes? Well, we like to celebrate these together.

Synergy, teambuilding and enjoyment are essential, even when not work-related, which is why EMS organises a social event every month and also hosts a big party at least twice a year. There is also an active staff association that organises a whole host of activities, from skiing trips and cooking workshops to the Saint Nicholas celebration and other activities for the whole family.

Our history

Our history

EMS is the successor to International Card Services (ICS). As soon as the acquisition arm was made independent in 2005, EMS was created, first as a joint venture between ICS and First Data (now known as Fiserv) and later on as a joint venture of Dutch bank ABN AMRO. In 2023 EMS became a part of Fiserv.

Thanks to the knowledge and experience amassed by this major player in the financial world, we are able to deliver the highest-quality payment solutions – including in technological terms – to our customers. As stated above, EMS used to be part of International Card Services, the biggest issuer of credit cards for consumers and businesses in the Netherlands.

Our people

Read here what our employees think!

“Why am I still working at EMS after 11 years plus? Because of the vast variety of projects. You never get bored, and I feel I do contribute to a bigger picture.””

Marta Hernandez Senior Project Manager
Marta Hernandez

“The best part about working at EMS and the Transaction Monitoring team is the level of trust from the very beginning and playing to each other’s strengths so that you are always working on a project that is interesting to you.””

Tsveta Tsankova Transaction Monitoring Analyst
Tsveta Tsankova

“EMS provides a friendly and supportive atmosphere. The synergy between different colleagues and departments produce creative and productive results.”

Sonam Jain Business Analyst
Sonam Jain

“On a daily base EMS gives me the opportunity to explore, learn and work on the most important topics and trends to consider in digital payments.”

Peter Quaaden Product Manager
Peter Quaaden

“Although we are serious about our business, the office is open plan and everyone is approachable. You can even find yourself chatting to the CEO at the coffee machine.”

Neil Lammond Customer Service Agent
Neil Lammond

Come and work for EMS

EMS is an informal, rapidly growing and ambitious organisation. It’s a place that offers you the same opportunities that you would find at a corporate organisation but with the flexibility and culture that is simply a better fit for our smaller organisation. We all work hard together to realise secure and innovative payment solutions, something that most people encounter every day. Like to join us?

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