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Wisselwerking 58
1112XS Diemen

Business Analyst

Vacancy information

Work area

North Holland



Level of education



€ 3,500.00 - € 5,000.01




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At the moment we are looking for a:

Business Analyst

From11-06-2019 Locationna HoursFull-time EducationHBO/WO

Are you a positive minded, experienced Business Analyst, highly motivated to contribute to the  professionalization of the BA function of a rapidly growing company in the innovative Payments industry?  Then we have a challenging position available at European Merchant Services!





Getting the right things done!

  • Organize and drive requirements gathering, driven both by business needs as expressed by business experts and by advise from own expertise.
  • Retrieve the right information concerning objectives, processes and requirements from stakeholders and users in a structured way and assure that all relevant content captured during workshops/ sessions is correctly and completely documented.
  • Continuously engage with the (external) IT development team and review their deliverables during Build.
  • Work together with the Test team to ensure that the final solution is completely in line with the original requirements.
  • Organize and drive the development of the Project Start Architecture (PSA), in close cooperation with the (external) IT provider.
  • Act as a facilitator during architecture, process and requirements workshops and challenge the participants.
  • Analyze and steer on consequences, including conflicting objectives and requirements.
  • Contribute and provide relevant input for project & work stream management and business implementation.
  • Ensure that all internal (business) and external stakeholders remain fully engaged throughout the project lifecycle.
  • Advise Project & Change colleagues, Product Management and business users on new innovations and technologies.
  • Be involved in or complete scoping for change projects.
  • Act as subject matter expert for various applications like for instance OmniPay and Salesforce.
  • Contribute to the development and implementation of a uniform, professionalmethodology for Business Analysis within EMS.


We would like you to have!

  • Bachelor or Master degree, Business Analysis courses;
  • At least 5 years’ experience as Business Analyst, preferably within the Payments industry;
  • Good understanding of requirement engineering;
  • Knowledge of programming languages is an advantage;
  • Experience with Agile and Waterfall methodologies;
  • Exceptional written and verbal communication skills; able to communicate effectively at all levels;
  • Excellent time management, organizational and prioritization skills; able to execute several projects simultaneously;
  • Strong interpersonal skills, able to influence others to move towards consensus;
  • Ability to create and maintain a large trusted network at all levels within the organization;
  • Highly analytical;
  • Continuously driven to make improvements and to achieve result;
  • Team player, focused on cooperation and sharing knowledge;
  • Seniority, in interpersonal sense and business knowledge;
  • Energetic, proactive, positive minded individual;
  • Pragmatic, persistent, solution-oriented and result driven;
  • Fluent in Dutch and English.


 What we have:

  • Fast growing and financially healthy company;
  • Informal, professional environment;
  • International colleagues/ customers/ partners;
  • Educational and personal development opportunities;
  • Flexibility in working hours;
  • Excellent package of employment terms; including competitive salary, 13th month, incentive and pension plan;
  • Fun! A great work environment,summer and Christmas party, ski trip, Friday drinks and more…


About EMS

EMS is a joint venture company between e-commerce & payment services leader First Data(51%) and a ABN AMRO Bank(49%). EMS has access to the best technology in the card payment industry. Our reliable infrastructure makes sure merchant payments are handled in the best possible way.

Service, reliability and flexibility are our core values so that merchants can offer their customers a host of options in order to pay the way they want. We continuously improve and expand on our Omnichannel proposition so that the merchants we serve can offer their customers a payment choice and security whether that be in-store, online or via a mobile device.


Contact information

Would you like to have more information about this vacancy? Please contact Chantal van Rijn (Talent Acquisition Manager) at 020 6 603 021 or cvanrijn@EMSpay.com.

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