Quality Control Specialist
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Quality Control Specialist

At EMS - a joint venture between Fiserv and ABN AMRO - we are specialists in the field of payment solutions. As experienced Quality Control Specialist, you will help make our Amsterdam-based organization even more successful. Interested? Then don't delay, step into the fast-moving world of fintech payments today!

department Risk Management - Credit Risk, KYC & Transaction Monitoring
location Amsterdam
education HBO
hours per week 40 hours a week
Quality Control Specialist

What this job is all about

Your core responsibility is to ensure Quality standards are met by performing Quality Control in order to prevent Financial Economic Crime such as Money Laundering, Terrorism Finance, Fraud, Regulatory and scheme Compliance risks to ensure that the KYC activities are executed in compliance with all the governing regulations, internal policies and procedures.

Getting the right things done!
As Quality Control Specialist the following will be part of your major tasks and responsibilities:

  • Perform Quality Control reviews on KYC related files to ensure the KYC team meets internal standards;
  • Provide feedback in order to maintain the QC standards and encourage a First Time Right score;
  • Ensure that the Quality Control Framework is accurately applied and in accordance with applicable law and legislation;
  • Evaluate impact of new regulatory and internal requirements as a Subject Matter Expert;
  • Drive process improvements and implement process changes to improve Quality Control practices;
  • Maintain and implement KYC standards, procedures, policies and associated processes
  • Create and provide special trainings on a diverse range of KYC topics to increase the team efficiency and quality;
  • Regularly interact with key stakeholders such as 2nd LoD (Compliance), delivering insights on the Quality Control feedback results.

Your team

You will be part of our growing QC Team, currently consisting of four.

What can you expect from us?

EMS is an informal, rapidly growing and ambitious organisation. As Quality Control Specialist you can make a real impact in the world of payments, which is a branch within the financial sector that is evolving very rapidly. EMS is a joint venture between Fiserv and leading Dutch bank ABN AMRO and is a market leader in the field of payment processing. The knowledge and experience of these leading financial sector institutions - which are also our shareholders - means you will get the same opportunities that you would find at a large organisation but with the flexibility and personal culture that is simply a better fit for our smaller organisation.

We also offer you:

  • Being part of a fast growing and financially healthy company;
  • Working in an Informal, professional environment;
  • International colleagues, customers and partners;
  • Educational and personal development opportunities;
  • Flexibility in working hours;
  • Excellent package of employment terms; including competitive salary, 13th month, incentive and pension plan;
  • Fun! A great work environment, summer and Christmas party, Friday drinks and more.

What do you bring to the table?

What do you need to be successful at our organization? Well, you have to enjoy changing gears quickly and getting your teeth into complex projects. Do you also feel at home in an ambitious, service-oriented environment where you work together with other passionate colleagues to make continual improvements, both externally for our commercial clients and internally? Key requirements for the role of Quality Control Specialist are strong communication skills, great analytical skills and a ‘can-do’ approach; you are willing to get out of your comfort zone.

In addition, we ask for the following:

  • A Bachelor or Master degree in Business Administration, Economics, Law or equivalent;
  • At least three years’ experience in a similar role within the financial services industry;
  • Extensive knowledge of the relevant laws and regulations (such as Wft, Wwft and Sanctions Law) and able to analyze and interpret how they could impact EMS;
  • You are trustworthy and discrete;
  • Excellent - verbal and written – communication skills in English, Dutch is nice to have, so is French.

Have we got you interested?

Then we would love to invite you to talk to us. Until the 1st of April you can apply for the vacant position of Quality Control Specialist, using the button below. Got any questions about the job vacancy or about working at EMS? If so, Lucian Morariu is standing by to answer them. You can reach him at +31 (0)628613625 (mob) or by email at Imorariu@emspay.eu.

About EMS

EMS (European Merchant Services), based in Amsterdam, is a European specialist in the field of digital payment solutions. Our organisation was formed in 2005 from the company International Card Services (ICS). We are a joint venture between Fiserv and leading Dutch bank ABN AMRO.

EMS is active in the field of payment transactions, where it is a one-stop shop for both SMEs and corporates. We not only process the payment transactions themselves - also ensuring that EMS’s clients receive the payments from their own customers - but also provide the point-of-sale payment terminals in restaurants, stores and elsewhere, as well as payment functionality for webshops.

And what it means to work at EMS? It means: together with your 130 ambitious colleagues, making a difference in a sector that is constantly evolving. Convinced? Then don’t delay, step into the fast-moving world of fintech payments today!

Like to know more about who we are as an organization and what we can offer you as an employee? Well, you can read more on our working-at website.

Application process

We are looking forward to receiving your application!
Our recruiter will review your application and call you for an introduction.
First job interview
During this interview, we will look together at your profile and the possibilities within EMS.
Second job interview
The position you will fulfill and the working environment within EMS will be further discussed.
Are we both excited? Then you will receive an offer!
Welcome at EMS
We’re glad you’re here! During your onboarding you will get the opportunity to know EMS and your new colleagues even better.

Do you have any questions?

Get in touch with the recruiter