Marketing Automation Specialist
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Marketing Automation Specialist

At EMS - a joint venture between Fiserv and ABN AMRO - we are specialists in the field of payment solutions. As a Marketing Automation Specialist you will help make our Amsterdam-based organisation even more successful. Interested in the challenge? Then don’t delay, step now into the fast-moving world of fintech payments!

department Product Management & Marketing
location Amsterdam
education HBO
hours per week 40 hours a week
Marketing Automation Specialist

What this job is all about

Every day, we work hard to make a positive difference to our customers in the FinTech world of payments. 

Getting the right things done! 

As a Marketing Automation Specialist the following will be part of your major tasks and responsibilities:

  • Design and build automated email marketing/communication flows, and email campaigns for new and existing clients;
  • Maintain and optimize existing lead nurture flows;
  • Translate sales objectives into relevant cross-sell campaigns, brainstorm with colleagues across departments (product, service, compliance, etc.) for fresh marketing and communication content;
  • Own the marketing automation strategy for EMS by identifying requirements, and manage relationships with internal stakeholders and the suppliers;
  • Measure performance, interpret campaign analytics, create A/B split tests to improve campaign performance;
  • Manage complex client data structures from our systems to optimize EMS customer database continuously for improved marketing, communications and sales;
  • Work with our BI team to further understand and use customer data for segmentation to create profiles of clients to improve targeting for campaigns and customer journey management;
  • Optimize EMS’s communication footprint to create awareness, interest and conversion;
  • Perform other associated digital marketing duties such as overseeing the planning of the communication and campaign calendar

This is your awesome Team!

You will report to the Director Product and Marketing and work closely together with both the Online Marketeer, Content Marketing Specialist and Customer Experience Manager. The professional team members work closely together and challenge each other on an ongoing basis. EMS offers a dynamic, professional, informal environment and short lines of communication.

What can you expect from us?

EMS is an informal, rapidly growing and ambitious organization. As Marketing Automation Specialist, you can make a real impact in the world of payments, which is a branch within the financial sector that is evolving very rapidly. EMS is a joint venture between Fiserv and leading Dutch bank ABN AMRO and is a market leader in the field of payment processing. The knowledge and experience of these leading financial sector institutions - which are also our shareholders - means you will get the same opportunities that you would find at a large organization but with the flexibility and personal culture that is simply a better fit for our smaller organization.

We also offer:

  • Fast growing and financially healthy company;
  • Informal, professional environment with short lines;
  • International colleagues, customers & partners;
  • Excellent package of employment terms; including competitive salary, 13th month, incentive and pension plan;
  • Educational and personal development opportunities;
  • Flexibility in working hours and hybrid home;
  • Friday drinks, fun events with our staff association and company parties;
  • Short interviewing procedure.

What do you bring to the table?

What do you need to be successful at our organization? Well, you have to enjoy changing gears quickly and getting your teeth into complex projects. 

In addition, we ask for the following:

  • Bachelor’s degree or equivalent experience in CRM and/or Marketing Automation, or Digital Marketing;
  • You are experienced in working with marketing automation software, preferably experience in using Selligent;
  • Skilled in creating flows, customer journeys for campaigns and direct email marketing by combining information from different data sources and systems;
  • Highly motivated and organized to deliver quality work, and can handle multiple projects by prioritizing and communicating;
  • Creative mindset to take ownership and proactive approach in sharing your vision & expertise with others;
  • Strongly motivated to optimize and improve our customer experience;
  • Ability to work with excel and handling large complex customer data sets, e.g. SQL, CSV, XML is a plus;
  • Eager to learn new systems and tools, new topics, etc. to help improve communication;
  • Professional level of the English language; Dutch and French would be an asset.

Have we got you interested?

Then we would love to invite you to talk to us. You can apply for the vacant position of Marketing Automation Specialist using the button below. Got any questions about the job vacancy or about working at EMS? If so, Lucian Morariu is standing by to answer them. You can reach him by email at 

About EMS

EMS (European Merchant Services), based in Amsterdam, is a European specialist in the field of digital payment solutions. Our organization was formed in 2005 from the company International Card Services (ICS). We are a joint venture between Fiserv and leading Dutch bank ABN AMRO.

EMS is active in the field of payment transactions, where it is a one-stop shop for both SMEs and corporates. We not only process the payment transactions themselves - also ensuring that EMS’s clients receive the payments from their own customers - but also provide the point-of-sale payment terminals in restaurants, stores and elsewhere, as well as payment functionality for web shops.

And what it means to work at EMS? It means: together with your 130 ambitious colleagues, making a difference in a sector that is constantly evolving. Convinced? Then don’t delay, step into the fast-moving world of fintech payments today!

Like to know more about who we are as an organization and what we can offer you as an employee? Well, you can read more on our working-at website.

Application process

We are looking forward to receiving your application!
Our recruiter will review your application and call you for an introduction.
First job interview
During this interview, we will look together at your profile and the possibilities within EMS.
Second job interview
The position you will fulfill and the working environment within EMS will be further discussed.
Are we both excited? Then you will receive an offer!
Welcome at EMS
We’re glad you’re here! During your onboarding you will get the opportunity to know EMS and your new colleagues even better.

Do you have any questions?

Get in touch with the recruiter