Manager Key Account Sales

What this job is all about

We are seeking an experienced and results-driven People Leader to join our team in the fast-paced and dynamic online payment industry. As the People Leader, you will play a pivotal role in maximizing the success and happiness of every individual contributor within the team. Your exceptional leadership and communication skills will enable you to foster a positive work environment and drive the professional development of our team members. If you have a minimum of 7 years of people leadership experience and a passion for nurturing talent, we encourage you to apply.

What this job is all about!

As the People Manager for our Key Account Sales team, you will be responsible for all people management activities within the department, including conducting regular 1-1 meetings, providing feedback and coaching, and overseeing mid-year and year-end reviews. You will also support the team with staff planning, recruitment, succession planning, onboarding, and training. Your dedication to fostering a supportive work environment will be crucial as you lead and empower our team to excel in the competitive landscape of Key Account Sales. Join us in driving the success of our Key Account Sales team to new heights!

Getting the right things done!

Lead, coach, support, motivate and develop the Key Account Sales Team, currently 10 FTE (Dutch speaking & different seniorities).
Support the development, adoption and implementation of business development strategies, forecasts & sales opportunity plans to grow company market share and profit.
Work closely with internal departments to provide input for employee succession planning, development and performance reviews.
Report to the Chief Commercial Officer and be part of the Commercial Leadership Team.

What can you expect from us?

What we have!

Fast growing and financially healthy company;
Informal, professional environment;
International colleagues/ Customers/ Partners;
Educational and personal development opportunities;
Flexibility in working hours;
Excellent package of employment terms; including competitive salary, 13th month, incentive and pension plan;
Fun! A great work environment, summer and Christmas party, ski trip, Friday drinks and more…

What do you bring to the table?

We would like you to have!

People Leadership Experience: A minimum of 7 years of proven experience in people leadership, preferably within the online payment industry, showcasing your ability to guide and inspire a high-performing team.
Exceptional Communication Skills: Strong communication skills, both verbal and written, to facilitate transparent and effective interactions with team members, stakeholders, and senior management.
Coaching and Mentoring: Demonstrated track record of coaching and mentoring team members to enhance their skills, address challenges, and foster a culture of continuous learning.
Adaptable Leadership Approach, empathy, driving business results.
Performance Management: Experience in setting clear performance expectations, conducting regular evaluations, and implementing strategies to improve individual and team performance.
Language Skills: Fluency in both Dutch and English is required, with additional languages being an advantage.
Education: A completed Bachelor or Master’s degree is preferred.

Have we got you interested?

EMS is a part of e-commerce & payment services leader Fiserv. EMS has access to the best technology in the payment industry. Our reliable infrastructure makes sure merchant payments are handled in the best possible way.

Service, reliability and flexibility are our core values so that merchants can offer their customers a host of options in order to pay the way they want. We continuously improve and expand on our Omnichannel proposition so that the merchants we serve can offer their customers a payment choice and security whether that be in-store, online or via a mobile device.