Sales Executive
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Sales Executive

Are you seeking an opportunity to join a vibrant, rapidly expanding international company operating in the exciting Fintech industry? Do you possess a passion for customer success and a strong desire to enhance your sales skills? Are you driven to cultivate and grow relationships with our valued customers within the SME segment? If so, European Merchant Services (EMS) has an exciting and fulfilling position awaiting you.

department Sales
location Amsterdam
education HBO
hours per week 40 uur per week
Sales Executive

Wat houdt de functie in?

As a Sales Executive, you play a vital role in proactively and reactively nurturing, expanding, and retaining our relationships with SMEs. This entails diligently following up on marketing campaigns through phone calls and/or emails. Your keen eye identifies opportunities for cross-selling and upselling, allowing you to offer new services and products to our existing customers. Additionally, you promptly address alerts such as down trading and negative margins. From the moment the first transaction is processed, you collaborate closely with the sales team, ensuring all sales activities are effectively followed up on. Your adaptable nature enables you to consistently deliver exceptional customer service and create positive customer experiences.

Getting the right things done! 

As a Sales Executive your key responsibilities encompass:

  • Managing your portfolio by analyzing vendor volumes and margins, making necessary adjustments to maintain healthy margins.
  • Embracing a proactive approach to consultative selling and recommending best practices, including the utilization of suitable payment options to enhance customer conversion rates.
  • Accurately and astutely collecting, documenting, and evaluating market challenges, industry opportunities, and competitor activities to identify fresh sales prospects.
  • Effectively managing a customer base alongside your New Business colleagues.

Wat krijg je ervoor terug?

EMS is an informal, rapidly growing and ambitious organization. As Sales Executive you can make a real impact in the world of payments, which is a branch within the financial sector that is evolving very rapidly. We are a part of Fiserv. The knowledge and experience of this leading financial sector institution - which are also our shareholders - means you will get the same opportunities that you would find at a large organization but with the flexibility and personal culture that is simply a better fit for our smaller organization.

We also offer you:

  • Being part of a fast growing and financially healthy company;
  • Working in an Informal, professional environment;
  • International colleagues, customers and partners;
  • Educational and personal development opportunities;
  • Flexibility in working hours;
  • Excellent package of employment terms; including competitive salary, 13th month, incentive and pension plan;
  • Fun! A great work environment, summer and Christmas party, Friday drinks and more.

Wat neem je mee?

What do you need to be successful at our organization? Well, you have to enjoy changing gears quickly and getting your teeth into complex projects. Do you also feel at home in an ambitious, service-oriented environment where you work together with other passionate colleagues to make continual improvements, both externally for our commercial clients and internally? Key requirements for the role of Sales Executive are strong negotiation and communication skills in Dutch and English, excellent interpersonal skills, able to build relationships skills and strong in planning and organizing: you are able to structure, prioritize and distribute your own workload effectively.

In addition, we ask for the following:

To thrive in our organization, certain attributes are essential. First and foremost, you should relish the ability to swiftly adapt and immerse yourself in intricate projects. Additionally, you should feel a sense of belonging in an ambitious, service-oriented environment where collaborative efforts with like-minded colleagues drive continuous improvements, benefiting both our commercial clients and internal operations.

As Sales Executivet, key requirements for success include possessing strong negotiation and communication skills in both Dutch and English. Excellent interpersonal skills are crucial, enabling you to foster and nurture relationships effectively. Furthermore, your proficiency in planning and organizing is paramount, as you excel in structuring, prioritizing, and efficiently managing your workload.

The successful candidate will also have: 

  • A Bachelor's degree or equivalent level of working and thinking is required.
  • Previous experience in a commercial role within the SME segment (preferred).
  • A genuine team spirit and a commercial mindset, complemented by strong analytical capabilities.
  • Drive and determination to achieve noteworthy results. 
  • Customer satisfaction orientation and a commitment to delivering quality are paramount, and you excel in effectively communicating the value of our offerings to customers.

Enthousiast geworden?

Then we would love to invite you to talk to us. You can apply for the vacant position of Sales Executive using the button below. Got any questions about the job vacancy or about working at EMS? If so, our recruiter Oana Etcu is standing by to answer them. You can reach her by email at

Over EMS

EMS (European Merchant Services), based in Amsterdam, is a European specialist in the field of digital payment solutions. Our organisation was formed in 2005 from the company International Card Services (ICS). We are a part of Fiserv.

EMS is active in the field of payment transactions, where it is a one-stop shop for both SMEs and corporates. We not only process the payment transactions themselves - also ensuring that EMS’s clients receive the payments from their own customers - but also provide the point-of-sale payment terminals in restaurants, stores and elsewhere, as well as payment functionality for webshops.

And what it means to work at EMS? It means: together with your 130 ambitious colleagues, making a difference in a sector that is constantly evolving. Convinced? Then don’t delay, step into the fast-moving world of fintech payments today!

Would you like to know more about who we are as an organisation and what we can offer you as an employee? Please visit our working-at website.


Wij ontvangen graag jouw sollicitatie!
Onze recruiter bekijkt jouw sollicitatie en belt je voor een kennismaking.
Eerste gesprek
Tijdens dit gesprek kijken we samen inhoudelijk naar jouw profiel en naar de mogelijkheden binnen EMS.
Tweede gesprek
Er wordt verder ingegaan op de functie die je gaat uitoefenen en de werkomgeving bij EMS.
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Welkom bij EMS
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